The Impact of Work Family Conflict on the Performance of Civil Servants at the Southeast Sulawesi Regional Police Headquarters mediated by Work-Life Balance and Organizational Commitment

Abstract

This study explores the influence of Work Family Conflict on the performance of Civil Servants (PNS) at the Southeast Sulawesi Regional Police Headquarters by considering the mediating role of Work-Life Balance and Organizational Commitment. The results of the analysis showed that Work-Family Conflict had a significant direct influence on Work-Life Balance (path coefficient = 0.861) and Organizational Commitment (path coefficient = 0.855). On the other hand, the direct impact of Work-Family Conflict on Civil Servant Performance was not significant (path coefficient = 0.137). However, Work-Life Balance showed a positive and significant influence on the performance of civil servants (path coefficient = 0.287), as well as organizational commitment which also contributed significantly to the performance of civil servants (path coefficient = 0.551). In addition, this study reveals that Work-Family Conflict has a significant indirect influence on the performance of civil servants through Work-Life Balance (path coefficient = 0.247) and Organizational Commitment (path coefficient = 0.472). These findings confirm that the management of Work-Family Conflicts and the improvement of Work-Life Balance and Organizational Commitment are important strategies to improve employee performance. This research provides insights for the development of HR policies at the Regional Police Headquarters, with a focus on reducing Work-Family Conflicts and improving the balance between work and personal life, so that employee performance can be improved overall.