Socio-Economic Conditions and Their Effect on Patient Perceptions of Telemedicine Devices Quality

Abstract

The government's efforts to popularize telemedicine will not be successful unless users are satisfied with the quality of digital devices. Therefore, the present study aims to identify the socio-demographic factors influencing the patient community's perception of the quality of digital devices used in telemedicine. The findings of this field survey, conducted in the Chittoor district of Andhra Pradesh, have been statistically analyzed, revealing that the following socio-demographic factors serve as major barriers to the patient community’s perception of the quality of digital devices used for telemedicine consultations: locality, gender, age, education, and income. It is recommended that the government initiate digital training programs for citizens in general, and the patient community in particular, to improve perceptions of the quality of digital devices.