DEVELOPMENT OF A SPECIALIST DOCTOR PERFORMANCE ASSESSMENT INSTRUMENT THROUGH PERFORMANCE ANALYSIS AT BERIMAN BALIKPAPAN HOSPITAL

Abstract

Backgrounds. The performance assessment of specialist doctors is a crucial component in efforts to improve the quality of health services in hospitals. OPPE as an instrument for assessing the performance of specialist doctors at RSUD Beriman Balikpapan needs to be evaluated and improved according to changing conditions. Aim. This research aims to develop an instrument for assessing the performance of specialist doctors through performance analysis at RSUD Beriman Balikpapan. Method. The type of research conducted is qualitative research using content analysis techniques by conducting in-depth interviews. The sample in this study is non-surgical specialists, management and medical committee at RSUD Beriman Balikpapan as many as 8 informants. The results of the interviews were transcribed and coded to obtain performance indicator data that could be used for the development of performance assessment instruments for specialist doctors. Results. From the results of the analysis, 15 performance indicators of specialist doctors were obtained which were divided into 6 competency-based frameworks from JCAHO. This specialist performance assessment instrument has also been equipped with assessment standards, weighting, assessment categories, and scoring. The final result is in the form of a Performance Assessment Form for Specialist Doctors at Beriman Hospital Balikpapan. Conclusion. This research has succeeded in developing a specialist doctor performance assessment instrument that can be used at RSUD Beriman Balikpapan.