STRATEGY TO INCREASE THE WORK PRODUCTIVITY OF SPECIALIST DOCTORS THROUGH JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT IN THE POLYCLINIC BERIMAN BALIKPAPAN REGIONAL PUBLIC HOSPITAL YEAR 2024

Abstract

Background: This study aims to develop a Strategy for Increasing the Productivity of Specialist Doctors Through Job Satisfaction and Organizational Commitment to the Work Productivity of Specialist Doctors at the Outpatient Polyclinic of Beriman Balikpapan Hospital.

Methods: This study used a mixed methods method with a sequential explanatory design , combining quantitative analysis through questionnaires filled out by 34 specialist doctor respondents, and qualitative analysis through focus group discussions (FGD).

Results : The results of the analysis show that job satisfaction and organizational commitment each have a significant direct effect on work productivity, while the direct effect of job satisfaction on organizational commitment is not significant but the indirect effect of job satisfaction through organizational commitment produces a significant value. Two subdimensions of job satisfaction that affect productivity are work situations (p = 0.024) and colleagues (p = 0.006). In addition, affective commitment (p = 0.05) is the only subdimension of organizational commitment that affects work productivity. Strategies to increase productivity include personal branding of specialist doctors, workload management, collaboration between installation staff, rank and non-material awards, optimization of supervision, reward punishment, transparency of service distribution, strengthening the role of the medical committee, and coordination of specialist doctors with management.

Conclusion : Strategies to improve the work productivity of specialist doctors through improving the work environment and strengthening organizational commitment by increasing management supervision with a focus on improving service quality, evenly managing the workload according to the capacity and practice time of specialist doctors, providing career development opportunities through training and awards, strengthening the role of the medical committee as a communication forum between specialist doctors, making job satisfaction, organizational commitment, and work productivity the basis for assessing individual performance .