Effectiveness Of Patient-Centric Care Models In Improving Health Outcomes And Operational Efficiency In Hospitals

Abstract

Patient-centered care is a emerging form of care that aims at putting the patient as the center of planning and delivery of care services. The purpose of this work is discuss the applicability of these models in the advance of the health outcomes and efficiency of operation in hospitals. In this section and using a literature review and case studies, we discuss the major concepts of patient-centered care, with emphasis on the following principles: better communication and more effective two-way information exchange between patient and carer; procedure of making decisions in collaboration with the patient; and treatment planning as an individual process adapted to the needs of the patient. It was found out that the unveiling of patient-focused policies does yield positive outcomes that cover not only the aspects of patient satisfaction and participation but the overall reduction of the readmission rates and the enhancement of patients’ clinical status. In addition, effectiveness of performing operations is improved due to factors that are related to the organization and improvement in the consumption of resources to perform a particular operation that eventually reduces cost implications of performing operations in health care organizations. Therefore, the need for hospitals to adopt patient-centered model that would support a patient-centered approach that is favorable for both the patient as well as the hospital.