THE ROLE OF AI IN MANAGING THE SUPPLY CHAIN EFFECTIVENESS FOR EQUIPMENT IN THE HEALTHCARE SECTOR

Abstract

This research is based on "The role of AI in managing the supply chain effectiveness for equipment's in healthcare sector" and this indicates that the scope is related to the procurement of equipment in the healthcare sector. Making an analysis in this research about the current supply chain practices in healthcare equipment procurement was difficult considering its vast outcomes but during the research, it is assumed that the data focusing on the implementation or usage of AI in healthcare was closely considered.  The three research questions and objectives focus entirely on the use of technology specifically AI in the procurement of equipment and role supply chain efficiency. A literature review was based on multiple sections in which the meaning of supply chain, and AI's role in managing the efficiency of supply chain along with case studies is discussed. The two case studies for healthcare institutes using AI are Cleveland Clinic and NHS. The research method used is quantitative with inductive reasoning and data collection is done through primary and secondary data sources. The sample size selected randomly is 100 and it is based on questionnaires distributed among 100 that are distributing equipment for the healthcare sector. In the findings, the standard deviation record is 0.07672, and the correlation determined is 0.675 which means that AI has a positive role in procuring the equipment for the healthcare sector. The research limitation is its subjectivity. The research concludes that for healthcare institutions implementation of AI is necessary for becoming competitive in managing the supply of healthcare equipment. Lastly, for future research, it is recommended that the interview with the managers working in the procurement department of healthcare should be included in the form of qualitative research to increase the validity or reliability of the data gathered.