An Empirical Study On Factors Influencing Home Loan Repayment Behaviour Of Borrowers In Kanniyakumari District

Abstract

This study investigates the repayment behaviour and perceptions of home loan borrowers towards housing finance corporations in Kanniyakumari District. The primary objective is to examine the socio-economic, loan-related, and institutional factors that influence timely repayment and overall customer experience. A structured questionnaire was administered to a sample of 120 respondents, and data were analyzed using percentage analysis, correlation, regression, and ANOVA (F-test). The study concludes that repayment behaviour is influenced by a combination of financial, psychological, and institutional factors. It suggests that housing finance corporations should implement flexible EMI structures, promote financial literacy, provide effective communication, and encourage digital payments to improve repayment consistency. These insights can help lenders design better products, reduce default risk, and enhance customer satisfaction, contributing to the stability and growth of the housing finance sector in the region.