Post-COVID Evolution of Indian Healthcare: The Impact of E-Pharmacy on Supply Chain Management

Abstract

This study examines the impact of e-pharmacy on healthcare supply chain management in the post-COVID landscape. Research during the pandemic demonstrated e-pharmacy's efficiency in maintaining medicine supply. The findings suggest that users are inclined to continue using e-pharmacy services beyond the pandemic. However, enhancements in the existing framework and supportive government policies are crucial for future success. Despite facing some technological challenges, e-pharmacy remains a viable solution. Its growth is driven by factors such as accessibility, convenience, competitive pricing, and growing consumer trust. Overall, e-pharmacy holds substantial potential for the Indian pharmaceutical sector, offering positive outcomes for consumers.