Impact of Telemedicine in Nursing: Opportunities and Challenges

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Babli Shama, Sheetal Manhas, Shriya Mahajan, Daisy Das, Dr. Soniya Rasheed A.

Abstract

Telemedicine has rapidly evolved as a crucial tool for healthcare delivery, particularly in nursing, due to its ability to provide accessible care, especially in rural and underserved areas. This study examines the impact of telemedicine on nursing practices in North India, focusing on patient satisfaction, ease of access, and the challenges nursing professionals face. A quantitative analytical approach was adopted, with 210 respondents selected through stratified random sampling. The study found that age, education level, and internet access significantly affect patient satisfaction and ease of use. Younger respondents and those with higher education levels and internet access were more satisfied with telemedicine services. Furthermore, prior experience with telemedicine strongly predicted future use. While telemedicine presents substantial opportunities, technological challenges and disparities in digital literacy remain barriers to its widespread adoption. This research highlights the importance of enhancing digital literacy and expanding internet infrastructure to ensure equitable access to telemedicine services.

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